This Privacy Policy outlines how we, Heal Mind Body LLC, collect, store, and use information about you when you interact with our website, www.healmb.com (our website), and any other services we provide. This Privacy Policy is effective from September 9, 2024.

Our Details:

Heal Mind Body LLC (referred to as "we," "our," or "us") operates the website www.healmb.com. Our business is based in the United States.

Registered Address: 1042 Center Dr, Richmond, KY 40475, USA

Email:  info@healmb.com

Information We Collect:

1. Information You Provide Directly:

• Email Address: When you contact us via email (info@healmb.com), we collect your email address and any information you provide in the email.
• Contact Form: When you use the contact form on our website, we collect your name, email address, IP address, and any additional information you provide (such as your phone number).
• Account Registration: When you create an account, we collect your name, email, IP address, and other details needed for account creation.
• Newsletter Subscriptions: When subscribing to our newsletter, we collect and process your email for the purpose of sending newsletters.

2. Information Collected Automatically:

• Cookies: We use cookies and similar tracking technologies to collect information on how you interact with our website, including your IP address, browser type, and browsing behavior. You can control the use of cookies via your browser settings. For more information, view our  Cookie Policy .
• Usage Data: We collect data on how you access and interact with our website, such as pages visited, links clicked, and the duration of your visit. This data helps improve the functionality of our website.

3. Information Collected When You Place an Order:

• Mandatory Information: When you place an order for services on www.healmb.com, we collect information such as your name, email, billing address, and other necessary information.
• Payment Information: Payments are processed by third-party payment providers. We do not store payment card details these are handled securely by our providers (e.g., Stripe, PayPal).

4. Information From Third Parties:

We may receive information about you from third-party services such as analytics tools (e.g., Google Analytics) and social media platforms when you interact with our content on those platforms.

How We Use Your Information:

We use your data for the following purposes:

• To provide and improve our services, including delivering personalized meditation recommendations.
• To communicate with you, including sending newsletters, responding to inquiries, and providing customer support.
• To process transactions and deliver purchased services.
• To comply with legal obligations and protect our rights.

Information Sharing:

We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party service providers (e.g., web hosting, analytics) who assist us in operating our website and providing services to you. These providers are required to comply with confidentiality and data security obligations.
• Legal Compliance: We may disclose your information if required by law or in response to valid requests from public authorities (e.g., law enforcement).
• Business Transfers: If Heal Mind Body LLC is involved in a merger, acquisition, or asset sale, your information may be transferred.

Data Security:

We take appropriate measures to protect your information from unauthorized access, misuse, or disclosure, including:

• Encryption: Secure transmission of data via SSL encryption.
• Access Controls: Limited access to your information on a need-to-know basis.
• Regular Audits: Periodic reviews of our data security practices.

Retention Periods:

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example:

• Account Information: Retained while your account is active.
• Order Information: Retained for a minimum of six years for tax and legal purposes.
• Usage Data: Retained for 12 months.

Your Rights:

Under applicable data protection laws, you have the following rights:

• Access: Request access to your personal information.
• Correction: Request correction of inaccurate information.
• Erasure: Request the deletion of your information.
• Restriction: Request restriction of how we process your information.
• Data Portability: Request to receive a copy of your data in a structured, machine-readable format.
• Objection: Object to the processing of your data in certain situations.
• Withdrawal of Consent: Where processing is based on consent, you may withdraw your consent at any time.

You can exercise these rights by contacting us at  info@healmb.com.

Data Transfers:

If your information is transferred outside the European Economic Area (EEA), we will ensure that adequate safeguards are in place to protect your information in compliance with applicable data protection laws.

Changes to this Privacy Policy:

We may update this privacy policy from time to time. If we make significant changes, we will notify you via email or by posting a notice on our website. Your continued use of our services following any changes constitutes your acceptance of the updated privacy policy.

Children's Privacy:

We do not knowingly collect personal information from individuals under the age of 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete it. Please contact us at info@healmb.com if you believe we have collected such information in error.